Terms and Condition

Terms and Condition

  • This certificate is valid for exchange of services at GRT Hotels and Resorts and our franchised Radisson properties (Mamallapuram, Chennai Airport Road, Bengaluru Ulsoor) and shall need to be submitted in original at the time of availing the desired services.
  • This certificate is applicable for redemption basis the facilities available at each hotel
  • This certificate can be used to pay for eligible charges only (excluding: banquets & catering ). Eligible charges include room/stay charges, food & beverage, business centre services/telecommunication charges, spa & salon services and transport inclusive of taxes
  • The redemption of this certificate is subject to availability of services, and preferably prior bookings
  • If the value of the services exceeds the certificate value, the difference shall need to be paid by a recognised payment method
  • This certificate is applicable for one time use only and any unutilised portion shall not be refunded.
  • This certificate is not redeemable for cash, in part or full.
  • This Certificate is valid for a period of six months from the date of issue stated on the certificate.
  • This certificate is non-replaceable, non-refundable and will not be reissued if lost, stolen, damaged or otherwise destroyed. Under no circumstances whatsoever shall this Certificate be revalidated. The purchase of these certificates is fully pre-paid and non- cancellable.
  • GRT Hotels and Resorts Pvt Ltd reserves the right to amend the terms & conditions of this offer, including extending, withdrawing or discontinuing the same without any notice, without assigning any reason, at its sole discretion and without any liability.
  • For room reservations call our Central Reservation number 044 - 665000 50
  • For queries, email at crs@grthotels.com or reach us at : GRT Hotels and Resorts Corporate