FAQs

www.grthotels.com will offer you the best price.

The Best Available Rates keep changing daily according to season, dates and hotel occupancy.

Rate depends on occupancy & season. It is always advisable to book as early as possible to get the maximum benefit of early bird.

You can subscribe/unsubscribe directly from the newsletter.

You can download it from www.grthotels.com or you could give direct call to us.

Check-in time is 14:00 hours

The meals are served either at the buffet or through a round-the-clock fixed menu. Please call the restaurant directly to check the prices and table reservation.

Check-out time is 11:00 hours

yes, we offer disable friendly rooms.

We have a complimentary on-site parking for our guests.

The reception is open 24 hours and our colleagues will be at your service day and night.

Only breakfast can’t be booked online However, with room we have various options including breakfast.

We don’t have Spa facilities.

We are not a pet friendly hotel. Please check with the nearby pet care center to accommodate your pet

You can see our rates in our website www.grthotels.com after you fill in your stay requirements. You can also call either Central Reservation Service-CRS or the hotel directly to get availability and rates.

The rates vary according to your day of stay and number of occupants. Please visit our website www.grthotels.com to check availability and exact rates.

They may vary according to season and dates.

At the moment this is not possible online without making two separate booking. If you require two different categories, you can contact our hotel directly.

No, unfortunately this is not possible at the moment. You will have to make two separate bookings or contact the hotel directly.

Yes, we have a free/complimentary Wi-Fi available in our hotel.

* Rock Cabin – 255 Sq.ft * Rock cabin valley view – 255 Sq.ft * Timber Challet room – 458 Sq.ft

The size of the room varies between each category. Rock Cabin – 255 Sq.ft Rock cabin valley view – 255 Sq.ft Timber Challet room – 458 Sq.ft

Yes, smoking is not allowed in the rooms. However, guests are welcome to smoke outside on the deck.

Yes, only children above 06 years age are charged.

Yes, we do have spa facility only during season time.

We have spa facility only during season time.

Yes, we have a travel desk at hotel. Please contact the hotel for more details.

Yes, restaurant is available for non in-house guest too. Please make a prior booking to avoid any hassle.

Yes, we accept special requests.

You can get it during checkout at reception.

Please contact the hotel directly. Our rooms are cleaned daily, so that your item probably has been found by our housekeeping team & kept with Lost and found department

It is situated in Vilpatti, Kodaikanal.

Please call at 1800 425 55 00 /04254 245010 or +91 9487645010

Please call at 1800 425 55 00 /04254 245010 or +91 9487645010 to book your table.

The date selection from our website www.grthotels.com will direct you to the rate availability page, which means the rooms are available to book.

As soon as you have chosen a hotel and have entered all travel dates, you will see our rate grid, which will show the lowest available rates for each category.

For each reservation, you can book upto maximum available rooms online.

A detailed overview will be shown beneath the rate grid, if you check on the rate or category. The rate description will show every included service.

No, rooms cannot be booked without an advance payment.

Maximum occupancy per room is 03 people. You can book limited rooms online. For group booking please contact us directly.

Maximum occupancy per room is 03 people. You can book limited rooms online. For group booking please contact us directly.

It depends on online portals. It is upto their policy.

All credit cards are accepted except American Express.

You can go to online portals directly for managing your booking.

You can go to online portals directly for managing your booking.

Cancellations are not permitted during seasonal time otherwise it is 72.00 hours prior to arrival.

Please refer our hotel website under reservation clause for more detailed T&C, child policy and hotel policy etc. Valid Govt ID and address proof is required at time of check-in. Every reservation has to be guaranteed through valid credit card to hold reservation beyond 12.00 pm.

Please contact us at +914466500050 or write to crs@grthotels.com

Yes, you can check-in without your reservation number if you have other details of your booking with you.

Based on our cancellation policy you may amend the booking online.

Cancellations are not permitted during seasonal time otherwise it is 72.00 hours prior to arrival

Booking confirmation is subject to receipt of full advance amount from the guest/their representative travel agent or tour operator at our office only.

Please visit our website www.grthotels.com where you will get location and direction in formation both.

Based on the amendment and cancellation policy you may change the date of your reservation online.

No, we dont have a swimming pool

Yes, we have a restaurant.

No, we don't have a bar.

Based on the availability of rooms, you can extend your stay.

We have got different packages available online, depends what package you have booked for

Yes, we do provide complimentary breakfast with the booking.

www.grthotels.com will offer you the best discounted rates.

Guests can consume alcohol within their rooms.

It is mandatory to produce original Govt ID for contact, age and address proof at time of check-in. Hotel reserves rights to cancel your booking for non producing the proof.

Yes, we have a laundry service (Surcharges may be applicable).

Please get in touch with hotel directly.

It is on per night basis and price will increase when you add more guest to the booking.

While making the booking, you will be requested to update the information.

Please contact us at +914466500050 or write to crs@grthotels.com

Credit card is required to guarantee your reservation and our payment gateway is secured. If you made non guarantee booking, please call hotel directly to give card number over phone.

Yes, our reservation process is secure but you may also use Net banking, EMI, Wallets, UPI and BHIM option to avoid usage of Credit Card.

No, you don’t need an account to make online reservation

You can find the maps & driving directions on Google Maps.

Please call at 1800 425 55 00 /04254 245010 or +91 9487645010

Please speak to our reception team for late check-out requirement during your stay with us.

Yes.

Yes, to reserve a room, one must be an adult. However, they can bring their kids along.

This will be treated as no-show and retention will be charged as per hotel cancellation policy.

Please call at 1800 425 55 00 /04254 245010 or +91 9487645010

Please call at 1800 425 55 00 /04254 245010 or +91 9487645010

By visiting our website www.grthotels.com you can choose 'Kodaikanal' as your location to make your booking. Alternatively you can call our hotel or CRS team to facilitate your booking.

Yes, we do have a Gym