FAQs

You can book it easily by visiting www.grthotels.com

www.grthotels.com will offer you the best price.

The Best Available Rates keep changing daily according to season, dates and hotel occupancy.

Rate depends on occupancy & season. It is always advisable to book as early as possible to get the maximum benefit of early bird.

You can subscribe/unsubscribe directly from the newsletter.

You can subscribe/unsubscribe directly from the newsletter.

You can visit each hotel by visiting us at www.grthotels.com

Check-in time is 12:00 hours

Breakfast Buffet: 467/- Weekdays Lunch Buffet: 715/- Weekdays Dinner Buffet: 715/- Weekends Lunch Buffet: 825/- Weekends Dinner Buffet: 825/- All prices are including taxes

Check-out time is 12:00 hours

Yes.

Yes, Parking is available.

The reception is open 24 hours and our colleagues will be at your service day and night.

Only breakfast can’t be booked online. However, with room we have various options including breakfast.

No, we don’t have the facility.

We are not a pet friendly hotel. Please check with the nearby pet care center to accommodate your pet

You can see our rates in our website www.grthotels.com after you fill in your stay requirements. You can also call either Central Reservation Service-CRS or the hotel directly to get availability and rates.

The rates vary according to your day of stay and number of occupants. Please visit our website www.grthotels.comto check availability and exact rates.

Reservation must be made in advance to get best deal. The rates fluctuate as per hotel occupancy.

At the moment this is not possible online without making two separate booking. If you require two different categories, you can contact our hotel directly.

No, unfortunately this is not possible at the moment. You will have to make two separate bookings or contact the hotel directly.

Yes, we have a free/complimentary Wi-Fi available in our hotel.

Superior Rooms - 291 sq ft.; Deluxe rooms - 291 sq ft.

The size of the room varies between each category.Superior 291sq ft. Deluxe 291 sq ft.

Yes, we have both smoking and non-smoking rooms

Yes, only children above 10 years of age will be charged.

Yes.

Yes, Spa is available for non in-house guest with prior appointment.

Yes, we have a travel desk at the hotel. Please contact the hotel for more details.

Yes, restaurant is available for non in-house guest too. Please make a prior booking to avoid any hassle.

Yes, we take special request at hotel.

You can get it during checkout at the reception.

Please contact the hotel directly. Our rooms are cleaned daily, so that your item probably has been found by our housekeeping team & kept with Lost and found department

It is located at Palanganatham signal Junction, Madurai.

Please call at 99943-52238/ 0452-2377000 to book your table.

Please call at 99943-52238/ 0452-2377000 to book your table.

The date selection from our websitewww.grthotels.com will direct you to the rate availability page, which means the rooms are available to book.

You will receive different rates depending on your date of stay, detail of room type and number of occupants.

For each reservation you can book upto 3 rooms online. If you require more rooms, please contact our hotel directly.

A detailed overview will be shown beneath the rate grid, if you check on the rate or category. The rate description will show every included service.

No, rooms cannot be booked without an advance payment.

Maximum occupancy per room is 03 people. You can book limited rooms online. For group booking please contact us directly.

Maximum occupancy per room is 03 people. You can book limited rooms online. For group booking please contact us directly.

Yes.

All credit cards are accepted except American Express.

You can go to online portals directly for managing your Bookings.

You can go to online portals directly for managing your Bookings.

Cancellations are permitted by 6.00 pm within 24.00 hours prior to arrival. You can not cancel prepaid reservations. Please contact hotel directly.

Please refer our hotel website under reservation clause for more detailed T&C, child policy and hotel policy etc. Valid Govt ID and address proof is required at time of check-in. Every reservation has to be guaranteed through valid credit card to hold reservation beyond 6 pm.

Please contact us at 91 44 66500050 or write to crs@grthotels.com

Yes, you can check-in without your reservation number if you have other details of your booking with you.

Based on our cancellation policy you may amend the booking online.

Cancellations are permitted by 6.00 pm within 24.00 hours prior to arrival. Last minute cancellation or no-show would result in one night charge as retention, as per hotel policy. Non-refundable booking can not be cancelled or modified, as this would result in one night retention charge. If retention has been charged, the remaining booked nights will be released, and rebooking is subject to availability and different rates will apply.

Booking confirmation is subject to receipt of full advance amount from the guest/their representative travel agent or tour operator at our office only.

Hotels is strategically located in close proximity to the Madurai airport and the railway station. Our hotel is easily accessible from the city’s business districts and shopping hubs and is a mere 10-minute drive away from the Madurai Meenakshi Amman Temple. For more detals, you can visit our website for a map of the location. Alternatively, you can use GPS coordinates to reach our hotel or by taxi.

Based on the amendment and cancellation policy you may change the date of your reservation online.

Yes, we have a swimming pool.

Yes, we have a spa.

Yes, we have a bar.

Yes, we have a restaurant.

Based on the availability of rooms, you can extend your stay.

Yes.

Yes.

www.grthotels.com will offer you the best discounted rates.

Alcohol can be consumed in the rooms only.

It is mandatory to produce original Govt ID for contact, age and address proof at time of check-in. Hotel reserves rights to cancel your booking for non producing the proof.

Yes, we have a laundry service.

Please get in touch with hotel directly.

It is on per night basis and price will increase when you add more guest to the booking.

While making the booking, you will be requested to update the information.

Please call us at Toll free - 1800 425 55 00.

Credit card is required to guarantee your reservation and our payment gateway is secured. If you made non guarantee booking, please call hotel directly to give card number over phone.

yes, our reservation process is secure but you may also use Net banking, EMI, Wallets, UPI & BHIM option to avoid usage of Credit Card.

No, you don’t need an account to make online reservation

You can find the maps & driving directions on Google Maps.

Please call us at 0452-2377000/ 99943-52238.

Please speak to our reception team for late check-out requirement during your stay with us.

Yes.

Yes, guest who is coming to stay should be an adult however she/he can take their kids along.

This will be treated as no-show and retention will be charged as per hotel cancellation policy.

Please call us at 0452-2377000/ 99943-52238.

Please call us at 0452-2377000/ 99943-52238.